We use USPS Priority Mail for most Standard Shipping orders. Standard Shipping is $9.00 and the order will typically arrive in 4-7 business days. If an item is on backorder, or if it will be shipped directly from the manufacturer, we will notify you via e-mail. If you need your order right away, we also offer Priority Express Shipping for $28.00, which arrives 1-2 business days. You will be notified via e-mail if it will take longer than 1-2 business days.
To qualify for FREE shipping, place an order for $150.00 or more. The order will be shipped via Standard Shipping. Priority Express Shipping will still be an additional $28.00.
Customer satisfaction is very important to us. We want you to be Well-Suited! If you have any questions about your order, please contact us at (904) 718-6371 or email us at email@example.com.
Regular full-price merchandise can be returned or exchanged within 30 days after receipt of an item if unused, unaltered, and in original condition with tags and panty liner still attached. Refunds will be made for the cost of the merchandise only. No shipping charges are refunded. Sale items are non-refundable, but can be exchanged.
Return & Exchange Procedure
If you need to return an item, simply
1. Login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.
2. Pack items to return, along with the packing slip, in the original packing (plastic bag to protect item) or secure carton. Send the package using a traceable, insured mail service. Merchandise is the responsibility of the customer until it reaches us in original condition.
3. If you wish to exchange an item, you can place your exchange order online or contact us by email at firstname.lastname@example.org. Include the style description, size and color of the item you would like to order. These e-mails are taken care of on a daily basis and we contact you once the exchange order is complete. Or, call us at (904) 718-6371 Monday through Friday, 9am-6pm EST.
4. Ship item(s) to the following address:
Well Suited Swimwear
12582 Running River Road S
Jacksonville, FL 32225
We'll notify you via e-mail of your refund once we've received and processed the returned item(s).